Need help or want to see RetailMind AI in action? We're here for you.
Submit your ticket
Describe your issue in detail
Get a ticket number
Confirmation sent to your email
We respond via email
Typically within 24 hours
Track progress
Use the "Track Ticket" tab anytime
Describe your issue and our team will get back to you via email.
Most businesses get fully set up within 15–30 minutes. Just create an account, add your shop details and products, and you're ready to start selling. Our team can help with bulk product imports if needed.
Yes! Every new account gets a free plan with up to 50 products, 1 shop, and 100 AI credits per month. You also get a 14-day trial with bonus AI credits when you sign up. No credit card required.
We support Paystack (cards, bank transfers), MTN Mobile Money, Vodafone Cash, and AirtelTigo Money. All payments are processed securely through our payment partners.
Absolutely. We use industry-standard encryption (TLS/SSL), secure data storage, role-based access control, and AI-powered fraud detection. Your data is hosted on secure cloud infrastructure with regular backups.
Yes! Multi-shop management is a core feature. Depending on your plan, you can manage up to unlimited shop locations from a single dashboard with centralized inventory, staff, and reporting.
Product
Print QR labels to paste on each product unit for POS scanning
Enable Two-Factor Authentication (2FA) to protect your account from unauthorized access.
Enable Notifications
Get real-time alerts for fraud, low stock, and important business events.