User Manual

Step-by-step guides for every feature

1

Create Your Account

Visit the Sign Up page and fill in:

Business Information

  • Business / Organization name

Personal Information

  • First name and last name
  • Email address
  • Phone number
  • Password (min 8 characters)

Your email will be used for login and receiving important notifications. Make sure it's correct.

2

Verify Your Email

After registration, check your email for a 6-digit verification code.

  1. Open the email from RetailMind AI.
  2. Enter the 6-digit code on the verification page.
  3. Click Verify.

Codes expire after 15 minutes. If expired, click "Resend Code" to get a new one. Check your spam folder if you don't see the email.

3

Explore the Dashboard

After logging in, you'll see the main dashboard with an overview of your business:

Revenue

Today's and monthly sales

Transactions

Recent sales activity

Alerts

Low stock & fraud alerts

4

Add Your First Shop

  1. Click Shops in the sidebar navigation.
  2. Click the + Add Shop button.
  3. Fill in the shop name, address, and contact info.
  4. Click Save — default product categories will be created automatically.

You can add as many shops as you need. Each shop operates independently with its own inventory and staff.

5

Add Products

  1. Go to Inventory in the sidebar.
  2. Click Add Product.
  3. Enter product name, category, cost price, selling price, and initial stock.
  4. A unique SKU is generated automatically.
  5. Assign the product to one or more shops.

Tip: Set minimum stock levels to receive automatic low-stock alerts when inventory runs low.

Discount Control: Select a specific shop from the filter, then set approved discount percentages per product using the Discount column. You can also tell the AI chatbot: "set 10% discount on Coca Cola at Main Shop". Only Owners, GMs, Store Managers, and Inventory Managers can set discounts. Any manual discount by staff that differs from what you set is silently flagged as a fraud alert for your review.

6

Make Your First Sale

  1. Click POS in the sidebar.
  2. Select the shop you're operating from.
  3. Search for products or browse categories.
  4. Click products to add them to the cart.
  5. Adjust quantities if needed.
  6. Click Checkout.
  7. Select payment method (Cash, Card, or Mobile Money).
  8. Complete the transaction.
7

Add Staff Members

  1. Go to Staff in the sidebar.
  2. Click Add Staff.
  3. Enter their details and assign a role.
  4. Set a temporary password — they'll be forced to change it on first login.
  5. Assign them to the appropriate shop(s).

Share the login credentials with your staff. They'll use their email and temporary password to log in, then set their own password.

Need More Help?

Check the full documentation or contact our support team.

View Documentation Contact Support