Terms & Conditions

Formal Pilot Edition

Terms & Conditions

Effective: March 03, 2026

TERMS AND CONDITIONS (FORMAL PILOT EDITION)

Effective Date: March 03, 2026

1. DEFINITIONS

"Company" means RetailMind AI, including its owner, operators, affiliates, employees, contractors, and authorized representatives.

"User" means any individual or business entity that registers for, accesses, or uses the System.

"System" means the RetailMind AI software platform, including all modules, artificial intelligence components, databases, reports, documentation, and related infrastructure.

"Services" means all functionalities provided through the System, including but not limited to sales tracking, inventory management, analytics, fraud detection alerts, AI-generated summaries, reporting tools, and email notifications.

2. ACCEPTANCE OF TERMS

By registering for, accessing, or using the System, the User agrees to be legally bound by these Terms and Conditions.

If the User does not agree with any provision herein, the User must immediately discontinue use of the System.

3. DESCRIPTION OF SERVICES

The Company provides a cloud-based Software-as-a-Service (SaaS) retail management and AI-powered fraud detection platform.

The Company reserves the right to modify, enhance, suspend, or discontinue any feature of the Services at its sole discretion.

Certain features may be updated, refined, or manually configured during the pilot phase.

4. PILOT PROGRAM STATUS

The System is currently operating under a controlled pilot rollout.

The User acknowledges that some features may be subject to improvement, modification, or temporary interruption.

The Company does not guarantee uninterrupted availability during this pilot phase.

5. USER OBLIGATIONS

The User shall provide accurate, lawful, and complete business information.

The User is solely responsible for safeguarding login credentials and preventing unauthorized access.

The User shall not reverse-engineer, copy, distribute, replicate, interfere with, or attempt unauthorized access to any part of the System.

The User shall comply with all applicable laws and regulations governing their business operations.

6. SUBSCRIPTION AND PAYMENT

Access to the System is provided on a subscription basis unless otherwise agreed in writing.

Subscription fees are payable monthly in advance.

Failure to remit payment when due may result in suspension or termination of Services.

Subscription fees are non-refundable except where required by applicable law.

7. DATA OWNERSHIP AND PROCESSING

The User retains ownership of all business data entered into the System.

The Company shall process User data solely for the purpose of delivering the Services.

The Company shall not sell User data to third parties.

The Company may disclose data where required by law or lawful authority.

8. AI AND FRAUD DETECTION DISCLAIMER

AI-generated outputs, fraud alerts, analytics, and summaries are advisory in nature.

The Company does not guarantee complete fraud detection accuracy or predictive reliability.

All business decisions, including reliance on AI-generated outputs, remain the sole responsibility of the User.

9. SYSTEM AVAILABILITY

The Company shall use commercially reasonable efforts to maintain system availability.

The Company shall not be liable for downtime resulting from maintenance, technical issues, internet disruptions, third-party service failures, or events beyond its reasonable control.

10. LIMITATION OF LIABILITY

The Company shall not be liable for indirect, incidental, consequential, or special damages arising from use of the System.

The Company shall not be liable for losses resulting from inaccurate User data, operational misuse, or reliance on AI-generated outputs.

In no event shall the Company’s total liability exceed the subscription fees paid by the User in the preceding one (1) month.

11. INTELLECTUAL PROPERTY

All software code, AI models, algorithms, system architecture, branding, and proprietary materials remain the exclusive property of the Company.

The User is granted a limited, non-exclusive, non-transferable license to use the System solely for internal business purposes.

The User shall not copy, modify, distribute, sublicense, or reverse-engineer any part of the System.

12. TERMINATION

The Company may suspend or terminate access in the event of breach of these Terms or non-payment.

The User may terminate the subscription by providing written notice.

Upon termination, the Company may deactivate User access credentials.

13. AMENDMENTS

The Company reserves the right to amend these Terms at any time.

Material updates may be communicated via email or system notification.

14. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Ghana.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ghana.